Shipping policy

Last updated: October 20, 2026

Free shipping in the United States

All orders shipped to addresses in the United States ship free with standard shipping. No minimum purchase required.

Processing and delivery times

  • Processing: orders are prepared and shipped within 1–3 business days (Monday–Friday, excluding holidays).
  • Delivery: most US orders arrive within 5–10 business days from the day you place your order.

Delivery times are estimates, not guarantees. Peak seasons, weather, or carrier delays can occasionally add a few days. If your order includes several items, they may arrive in separate packages.

If your order is delayed

If we can't ship your order within the time stated above, we'll email you promptly, before that time passes, with a new estimated shipping date. You can then choose to wait or to cancel your order for a full, prompt refund to your original payment method. If we can't ship by the revised date, we'll let you know again and you can still cancel for a full refund.

Order tracking

When your order ships, we'll email you a confirmation with a tracking number so you can follow your package. Tracking may take 24–48 hours to show updates after you receive it.

International shipping

We also ship to select countries outside the US for a flat rate of $19 USD, shown at checkout. International delivery times vary by destination. Any customs duties, import taxes or fees charged by the destination country are the customer's responsibility.

Shipping address

Please double-check your shipping address at checkout. If you notice a mistake, email us right away. We can update the address only if the order hasn't shipped yet. We aren't responsible for orders delivered to an incorrect address entered at checkout. Packages returned to us because of an incorrect or incomplete address can be reshipped once the customer pays the shipping cost.

Shipping Protection

In your cart you can keep or remove optional Shipping Protection. It covers packages that are lost, stolen or damaged in transit. If that happens, contact us and we'll send a free replacement or a refund. See our Refund Policy for details.

Lost, delayed or damaged packages

If your package hasn't arrived within 15 business days of your order, or it arrives damaged, email us at squishyfj18@gmail.com with your order number and we'll look into it right away.

Contact us

Questions about shipping? Email us at squishyfj18@gmail.com.